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Returning Goods

Returns are generally accepted within 14 days of receipt however this does not apply to all sales or all items - please see our full terms and conditions.

PLEASE READ OUR FULL TERMS & CONDITIONS OF SALE HERE FOR FULL DETAILS ABOUT RETURNING GOODS

How to return an item to us

We will not accept any return without prior notification from you by e-mail. 

All items  (bikes, frames, trailers, parts and accessories) must be returned to the following address:

Practical Cycles, 26 Warton Street, Lytham, Lancashire, FY8 5HA. UK

(we do not receive visitors at this address).

With your returned item please ensure you include the following details:

  • - Your name
  • - Your address
  • - Your Postcode
  • - Your e-mail address
  • - A Paypal Transaction code 
   
It is very important that when you return any goods to us for whatever reason you obtain proof of postage/shipping. If the goods become lost or damaged in transit they are your responsibility/liability and without any proof of postage you will not be able to make any compensation claim against the carrier that lost/damaged them. We cannot be held liable for any returned items being lost, stolen or damaged in transit.
 
Our general e-mail address is mail@practicalcycles.com