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Shipping & Delivery

 

 

PARTS & ACCESSORIES - Shipping on all parts and accessories is FREE to UK addresses.

Medium sized parts and accessories are sent by MyHermes on a 3-5 day, 48 or 24 hour service (depending on location and size/weight). Small items are sent by My Hermes 3-5 day service or standard Royal Mail 1st class. We strive to despatch all orders within 48 hours of the order being placed. Our Express shipping courier does not deliver at weekends or Bank Holidays.

Orders placed before 10am (with standard or express shipping option) are normally despatched on the same day. However, during busy periods it may be upto 48 hours before orders are despatched.

BIKES/FRAMES  - Delivered FREE OF CHARGE - boxed (with some final assembly required) usually with TNT. (excluding highlands and islands and N. Ireland - please contact us first if you want a bike shipping to these areas.)

Boxed bikes are usually despatched within 2-3 days of receiving your order (for stock bikes).

PLEASE NOTE - if you are using a 'cyclescheme' voucher for payment either in full or part there may be a nominal fee charged for delivery dependent on distance (we are charged 10% of the sale, sometimes more, when a cyclescsheme voucher is used).

Packaging

You might notice that the packaging on your order isn't 'new'. This is because we try to re-use our own and other peoples' discarded packaging. This is good for two reasons; 1) Simple - we're recycling so less is going to landfill or being shipped to China for 'recycling' & 2) It does mean we can pass on some small savings to you - small - but we all like saving! We hope you continue to re-use the packaging once you have received your goods! In general our bikes come packaged in their factory packaging which we hope you will recycle!

International orders (parts and accessories)

We ship to the following countries - Ireland, Austria, Belgium, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Portugal, Spain, Sweden & Switzerland. We also ship to USA, Canada, Australia, New Zealand and Japan.

When placing your order, the shipping charge is not added. We will send you a separate (Paypal) bill for the shipping costs once we have recieved your order and calculated the most economical shipping method and price. If you want to know what the costs of shipping is before you place your order, please email us - mail@practicalcycles.com and we will advise the exact shipping costs. Please note that the shipping costs do NOT inlcude any customs fees or import duty that may be payable upon the goods arriving in your country. If you want to know what these are you should check with your homeland customs department.

We do not ship any bikes, frames or trailers internationaly - sorry.

We also have an ebay shop which international customers may buy from -

http://stores.ebay.co.uk/Practical-Cycles

PLEASE NOTE: international orders (particularly those from outside the EU) are likely to be subject to handling charges, import duty and sales tax. These charges are NOT included in any price for goods or shipping that we provide you with. You will be billed for these charges separately either by the shipping company or your homeland customs department.